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Arizona Centennial Professor of Technology Policy and Public Management; Director, Center of Organizational Research and Design, Arizona State University. Former Ander Crenshaw Chair, Department of Public Administration and Policy, University of Georgia; Regents' Professor of Public Policy, School of Public Policy and Director, Research Value Mapping Research Program, Georgia Institute of Technology; Director, Center for Technology and Information Policy, Maxwell School of Citizenship and Public Affairs and L.C. Smith College of Engineering, Syracuse University; Director, Doctoral Program in Public Administration, Maxwell School of Citizenship and Public Affairs, Syracuse University.