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Distinguished University Professor of Political Science and Public Policy, School of Public Policy and Department of Political Science; Distinguished Adjunct Professor, College of Information and Computer Science; University of Massachusetts Amherst; Director, National Center for Digital Government, University of Massachusetts Amherst. Former positions at John F. Kennedy School of Government, Harvard University: Associate Professor, Public Policy; Assistant Professor; Instructor. Former: Research Associate, Wesleyan University; Radcliffe Institute Fellow; Massachusetts Governor’s Innovation Council of Advisors; American Bar Association Blue Ribbon Committee on the Status and Future of Electronic Rulemaking; Chair, Vice Chair, Member, World Economic Forum, Global Agenda Council on the Future of Government.
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